Claims Office Auditor/Dispatcher/Manager


 

About us

Since 1975, Insurance Appraisal Serviceshas been dedicated to superior client services in all areas of property damage appraisals. As a result, we have earned a reputation for providing our clients with what they value the most, an exceptional appraisal product and quick response delivered with the highest level of professional integrity. IAS is committed and always ready to provide our clients with the best claims experience possible.

Insurance Appraisal Services is seeking an experienced and proficient Office Manager to oversee dispatching, file management, and claims auditing. Office management requires a broad and technical knowledge of damage appraisal for property and all forms of vehicles. Additionally, workload management involves providing support for field appraisers and addressing all manner of questions and concerns of owners and clients. Lastly, file auditing requires the examination, managed correction, and upload of completed assignments.

We are seeking candidates with a proven record of success in this industry, the capacity to manage large volumes of claims, and the ability to work well under pressure while providing a service and team-oriented experience. IAS offers an excellent working environment and a competitive salary and benefits package.

Responsibilities:

  • Process and dispatch incoming assignments and supplements.
  • Supervise and status assignments to meet assignment requirements.
  • Provide quality customer service to clients and property owners.
  • Provide support for all team members, including appraisers and adjusters.
  • Manage the day-to-day operations of the claims office.
  • File examination and requesting revisions.
  • Support team members with revisions and compliance with client guidelines.
  • Upload and complete assignments upon completion by team members.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

  • Flexible schedule
  • Paid time off

Supplemental pay types:

  • Bonus pay

Experience:

  • damage appraisal: 5 years (Preferred)

Work Location: Remote


 

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